Washington and Gateshead Puppy Classes

✅ Train your dog around distractions

✅ Everything that is  included in the online program

✅ 6 week in person puppy classes

✅ Free goody bag for your puppy

✅ Pupgrade options for 2,4, or 6 private sessions with discounts.

🐾 Confidence-building activities that create dogs that won't react on walks

🐾 Build calmness in the house 

🐾 How to teach your dog to WANT to come back when called!

🐾 Building focus and loose leash walking 

🐾 A dog that will drop when asked or leave things that aren’t theirs

🐾 Husbandry behaviours that are important for vet visits, grooming and health checks

🐾 A dog that doesn't want to go and see every other dog and person you pass, because YOU are their source of fun! 

In The Newcastle Dog Trainers Puppies and Beginners Classes in Blaydon, we give you the perfect balanced of dogs that want to behave without cues, not just when they are told. 

Book now and get your dog prepared for each their fun-filled life by joining us on our 6 week course to play GAMES! We have created some extra special, super-fun games that you can play with your dog to teach them all they will need to be the perfect pup and find value in their proximity to you, so much so that they will never want to leave your side! Now, how cool would that be! 

Not only do you get to train in class, but we also give you an interactive online course so you can watch the games any time you like AND an awesome goody bag!

Please note that we do not run classes on bank holidays and close for 2 weeks over Christmas and New Years.

✅ Puppies and dogs that have had their initial vaccinations and are allowed to go out or adult dogs whose vaccinations are up-to-date

✅ Owners that want to learn more about training their dog and get started

✅ New puppies and rescue dogs

✅ Any dogs that need the basic level of training

Do you want more for your puppy? Check out our Pupgrade packages where you can pupgrade for and get private session with one of our trainers 😁

Eighton Banks Village Hall

Black Lane

NE9 7UP

Please note that we do not run classes on bank holidays and close for 2 weeks over Christmas and New Years.

**If you have a that barks or lunges at other dogs, or a dog that may not be suitable for a class environment, please schedule an assessment call before booking**

Please note that we do not run classes on bank holidays and close for 2 weeks over Christmas and New Years.

 

Cancellations and Missed Classes

 

This booking is for a specific course starting on a specific day for a specified number of sessions with limited numbers, we will be unable to move you to another course if you are unable to attend individual sessions, so please ensure that you make arrangements to attend ALL sessions.

 

If, for whatever reason (including sickness, holidays, dogs in heat, operations, accident or injury etc), you aren't able to attend a class, please catch up on the session activities by watching the tutorial videos on the My Account page on our website. As mentioned above, we will not be able to move you to another class or allow you to attend another class for the missed sessions.

 

Refunds

 

If you change your mind about the classes, you are able to cancel and receive a refund up to 7 days BEFORE the first class starts. If you wish to cancel within 7 days of the first class, we will attempt to resell your space and if successful, be able to refund you. We are unable to make refunds once the course starts as we are unable to resell a place for part of a course. This does not affect your consumer rights.

 

Photos and Videos During Classes

 

We may take photos and videos of you and your dog during classes for advertising purposes, which may then be posted to social media, websites and other advertising platforms. Please let your trainer know if you do not wish to be included in the photos.

 

Dogs that are Unsuitable for Classes

 

Some dogs may not be suitable for a class environment, these include dogs that bark and lunge at other dogs who are too anxious to eat, are visibly overwhelmed during class or are generally disruptive to the class. Although we will try to accommodate the needs of all dogs in attendance with the use of barriers and separate areas, there may be occasions where you are asked to leave and book 1:1 sessions in order to rectify your dog's issues, which will be at extra cost. Most of our training involves treats being used to motivate your dog, please let us know prior to the class starting if this will be an issue for you or your dog and if they have any food allergies.

 

Can Children Attend The Class?

 

Although we encourage the whole family to get involved in their dog's training, we ask that children under the age of 8 do not attend the classes. Children in attendance must be supervised at all times and be kept away from other dogs within the class. Children in attendance must not be allowed to disrupt the class and may be asked to leave if they become disruptive. Some dogs may be nervous around children, scared of them running around or making loud noises so please respect the other attendees within the class.  

 

Dates and times of classes are subject to change and do not include any bank holidays or the 2 weeks surrounding Christmas.

 

In the event of a further lockdown, classes will be delayed until a later date when restrictions are lifted and the above terms and conditions will apply.

 

Restrictions may include outdoor classes, 1 person per dog and smaller class sizes.

Please note that we do not run classes on bank holidays and close for 2 weeks over Christmas and New Years.

By checking the box on the payment screen to agree to these terms and conditions and completing your purchase, it is understood that you have read and agreed to the following. 

This agreement is made and entered on when booking a dog training/behaviour session between The South Shields Dog Trainer (hereinafter ‘Trainer’) and yourself (hereinafter ‘Client’), both referred to separately as Party and together as Parties. On the basis of mutual understanding and due consideration, the Parties agree to the following:

General Provisions

The purpose of this agreement is the provision of the services described herein pertaining to your dog (hereinafter ‘Dog’). The Trainer/s will undertake to provide the services in a diligent and professional manner, while you, the client, agree to act in accordance with the instructions provided by the Trainer/s and to pay the fee for services rendered by the Trainer.

Services

Our Trainer/s undertake to provide private lessons or courses for Dog and Client (hereinafter ‘Program’). The details of each program can be found on our website and should be read in full before continuing with your purchase. The lessons will take place at your home or another appropriate place pursuant to the prior agreement between the Parties, or in one of our hired venues where our courses are held. The purpose of the training is to adjust the behaviour of your Dog and teach them new skills while teaching you how to train and work with your Dog. You, therefore agree that no training is perfect and that the effects of the training can be affected by various factors. The Trainer/s will take all appropriate measures to achieve training and behaviour goals but makes no guarantees as to the results. You further agree to take all necessary steps to aid the Trainer/s and to follow any instruction or advice provided by the Trainer/s, especially to work with Dog daily and to constantly reinforce the desired behaviours from your Dog. You further acknowledge that your Dog may be exposed to a variety of environmental conditions which include, but are not limited to, vehicular travel, interaction with people and other animals, exposure to adverse weather, and exposure to areas with crowds and all types of traffic.

The Trainer/s will provide training equipment or advise you on the equipment that is necessary for them to acquire. You agree to use the equipment strictly in accordance with the instructions provided by the Trainer/s.

The Trainer/s may take photos and videos of the Dog for use in any media and advertising of the business and our affiliates. We may use such photos and videos on any platform including our website, YouTube, Facebook, Instagram and other social media.

Online and In-Person Course Fees and Cancellation Policy

If you change your mind about the classes, you are able to cancel and receive a refund up to 7 days BEFORE the first class starts. If you wish to cancel within 7 days of the first class, we will attempt to resell your space and if successful, be able to refund you. 

We are unable to make refunds once the course starts as we are unable to resell a place for part of a course. 

The above does not affect your consumer rights which allows you to cancel any products purchased online within 14 days of purchase and receive a refund so long as you have not used the service.

1 to 1 Packages Course Fees and Cancellation Policy

You may cancel the Program within 14 days after booking your package, provided your first appointment isn’t within 7 days of the cancellation, in which case the package fee will be refunded. 

If you cancel the program after 14 days of booking or within 7 days of your first consultation, you will forfeit the cost of the first consultation in full as advertised on our website at the time without the package discount. 

You may request a change in appointment dates or times prior to 7 days of the appointment, if the appointment is canceled within 7 days, no replacement appointment will be offered. 

After the first session, any refund requests received will be calculated based on the full cost of the sessions already used without package discount (inc package specific discount codes) and a refund of any sessions, not within 7 days will be refunded. 

For example, if you sign up for the reactivity package at a cost of £595 and request a refund after 2 sessions (given that you cancel future sessions with at least 7 days' notice), you will be charged the full standalone price for those 2 sessions. If the first session costs £220 as a standalone session and the follow-up session at £110 as a standalone session, then you will receive a refund of £265. Full price lists can be found at https://www.southshieldsdogtrainer.co.uk/shop.

Liability

Our Trainer/s are not liable for any damage or injury caused by your Dog, during or after the term of this agreement. You agree to pay for all resulting losses or damages, and to hold harmless and indemnify the Trainer/s, Trainer’s agents, employees and affiliates, from any resulting claims, lawsuits, costs and expenses, including legal fees. If during or after the term this agreement your Dog is injured or harmed, you assume the risk and agree that Trainer/s should not be held responsible for any resulting injuries, losses, damages, costs or expenses.

Our Trainer/s are not liable for any damage or injury caused by the equipment during or after the training. You are responsible for destroying or damaging of the equipment provided by the Trainer/s in all cases.

Term of the Agreement

These terms and conditions are valid until your dealings with us are concluded or terminated. This agreement is automatically terminated when the lessons are completed. This agreement may be terminated in the sole discretion of the Trainer/s if the Dog is aggressive, dangerous, or otherwise deemed unsuitable for training, or if you breach any part of this agreement.

Final Provisions

In case of any dispute, the Parties agree to mediate and settle through negotiations and mutual understanding. This Contract for Training Services supersedes all other agreements, written or oral, previously made between you and The Dog Trainers.